We found Autolink though Autotrader when looking for a replacement car. They were a bit out of our way but the car looked promising. A viewing was easily arranged over email.
On viewing the car we were met by Simon who let us have a good rummage around the car and go for a test drive. He gave us some history of the car as they had been having dealings with it for a while. It was currently being used as a courtesy car for them.
We agreed a pick up date and paid a deposit, later paying the balance. The car was ready for collection as promised with the agreed problems attended to, discovered during the viewing.
In the next few days we noticed the car had a gearbox crunch changing from 1st to 2nd, but only with a thoroughly warmed up box. We hadn’t noticed it on the way home.
Simon arranged a date for us to take the car back, gave us a courtesy car whilst they were investigating the problem which eventually ended with a replacement gearbox.
The car has been perfect since the return.
Overall the buying experience was great and the after sales even better.
We would not hesitate to recommend Autolink based on our purchasing experience.