On viewing the car we were met by Simon who let us have a good rummage around the car and go for a test drive. He gave us some history of the car as they had been having dealings with it for a while. It was currently being used as a courtesy car for them.
We agreed a pick up date and paid a deposit, later paying the balance. The car was ready for collection as promised with the agreed problems attended to, discovered during the viewing.
In the next few days we noticed the car had a gearbox crunch changing from 1st to 2nd, but only with a thoroughly warmed up box. We hadn't noticed it on the way home.
Simon arranged a date for us to take the car back, gave us a courtesy car whilst they were investigating the problem which eventually ended with a replacement gearbox.
The car has been perfect since the return.
Overall the buying experience was great and the after sales even better.
We would not hesitate to recommend Autolink based on our purchasing experience.
We bought my wife's first and second cars from Autolink Portishead. They offered a fair exchange return on the first for the second car and both were excellent deals. The latter was a Toyota Aygo. They replaced the clutch before we drove it away, (it had reached its expected mileage limit) . The car developed a problem with some expensive pump or other just within three month warranty. They Put is right straight away with no fuss or hesitation. IT has been running well for over a year now. Got through its first MOT with us, without issue. As a service centre, it is reasonably priced and quality of service is good.
Hand-on-heart I can recommend Autolink without reservation judging from all the dealings I have had with them over the last five years.
I would not hesitate to return to this dealer.
Now our three month warranty is up (no issues) I thought I would post a review. We tried to source a Honda Jazz automatic locally but couldn’t find... Read More
We found Autolink though Autotrader when looking for a replacement car. They were a bit out of our way but the car looked promising. A viewing was eas... Read More
Abit bit late on the review! I bought a car last year from here and have to say service and customer service were excellent. I only had one issue with... Read More
Very helpful garage. Had just the car that I wanted. Can't recommend them highly enough!... Read More
Bought my car about 10 months ago now and had great service from Chris. Explained things fully and patiently answered my questions. Car was ready ahea... Read More
Used for the first time today after recommendation by another garage (who couldn't deal with the particular issue I had). Friendly, knowledgeable staf... Read More
I have been using this garage for three years and have nothing but praise for its service.... Read More
THE GARAGE TEAM WENT THAT EXTRA MILE TO RESOLVE MY MOT FAILURES SO SAVING ME A RATHER LARGE BILL... Read More
Very happy with the service,the staff,and the way they are always there to help. Thank goodness a garage you can trust.i would highly recommend them t... Read More
We purchased the Suziki from this garage on the strength of the level of service we received on our Nissan Almeria also purchased from this garage. We... Read More
Having recently bought this vehicle and having no Vauxhall dealership locally i was somewhat perplexed to see that i had an emissions warning icon lig... Read More
The work - service, MOT and consequent repairs - were carried out over two days. Reason for an MOT 'fail' was clearly explained, the remedial work req... Read More
Ive used this garage three times now and every time the service has been superb. They have fitted me in quickly and carried out the work promptly, eff... Read More
We have always had excellent service at this garage, we are kept informed of the work that needs to be done and consulted before it goes ahead. we are... Read More
Friendly, helpful and I felt I could trust them with providing me the best support while having my car fixed... Read More
Miss Katie Black
The quality of service was very good and always friendly.Will recommend to all my friends.... Read More
Mr BERNARD RICHARDS
I've been using this garage for a long time and been very happy with their service and work. They've gone out of their way to help me in any crisis an... Read More
Mrs Wells Date
Dan the service Manager was excellent. My car required a replacement differential which was a back-order part. Dan kept me regularly updated on progre... Read More
Fairly priced. Good service and reputation. We bought my wife's first and second cars from Autolink Portishead. They offered a fair exchange return on... Read More
Mr Owen Boyle
The staff were polite and friendly on the phone, and we received a good greeting when we visited the garage. The car we'd come to test drive was ready... Read More
Dealer had the exact vehicle that I required, and took mine in part exchange, when we agreed. Very helpful. I would not hesitate to return to this dea... Read More
Simon was very attentive throughout the purchase and made the whole experience straight forward... Read More
My second vehicle from this dealership, and have not been disappointed with either, Keith and all staff have been very outstanding in their after sale... Read More
I was in such a rush to collect my car before closing after having the cambelt done that i didnt realise my car had also been washed, and it was prett... Read More
Amazing honest service. I was in a rush to collect my car and didn't realise that they had fixed damage to my bumper with out being asked to. They nev... Read More