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It is our intention to provide a high level of service at all times. However, if you have reason to make a complaint about our service, you should contact:

AVS Direct Limited T/A Autolink Vehicle Solutions
120 High Street
Portishead
Bristol
BS20 6PR

If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at http://www.financial-ombudsman.org.uk